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Support

We're here to help. Find answers below or reach out to us directly.

Frequently Asked Questions

How do I add books to my library?

Go to the Discover tab and search for any book by title, author, or ISBN. Tap a result to add it to one of your shelves.

How do I earn XP and level up?

Log reading sessions to earn XP. You get 1 XP per page read, bonuses for completing books, and streak bonuses for reading daily.

What are Gems?

Gems are BookPortal's in-app currency. Use them to purchase cosmetic items like profile frames, banners, and bookshelf themes from the Shop.

How do I delete my account?

Open the app, go to your Profile, tap the gear icon to open Settings, and select "Delete Account." This will permanently remove all your data.

How do I restore my purchases?

In-app purchases are tied to your Apple ID. Reinstall the app and sign in with the same Apple account to restore your purchases.

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